Weather World (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you submit an enquiry through the contact form on our website at https://www.weatherworld.com.au.
By using our website or submitting a contact form, you agree to the practices outlined in this Privacy Policy.
Information We Collect
When you complete our contact form, we may collect information including:
- Your name
- Email address
- Phone number
- Suburb or postcode (if provided)
- Details about your enquiry
- Any files or images you choose to upload
- Any other information you voluntarily provide
We may also automatically collect technical information such as:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of your visit
- Website referral source
- Cookie and analytics data
How We Use Your Information
We use your information to:
- Respond to your enquiries.
- Provide quotations and information about our products and services.
- Schedule appointments or consultations.
- Improve our website and customer experience.
- Monitor website performance and security.
- Comply with legal obligations.
We will only use your personal information for the purposes for which it was collected or where otherwise permitted by Australian law.
Marketing Communications
If you provide your contact details, we may occasionally contact you regarding products, services, promotions or special offers that may be relevant to you.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
These technologies may include services such as:
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tracking
- Meta (Facebook) Pixel
- Other website performance and marketing tools
These services may collect anonymous or pseudonymous information about your interaction with our website. You can manage or disable cookies through your browser settings, although doing so may affect some website functionality.
Lead Source and Marketing Attribution
To help us understand how visitors find our website, we may record marketing attribution information alongside enquiries submitted through our contact forms.
This information may include:
- Original referral source
- Website referrer
- Google Search
- Google Ads
- Email campaigns
- UTM campaign parameters
- Landing pages visited
- First visit information
This information helps us improve our marketing and better understand which channels generate customer enquiries. It is not used to identify you personally unless you voluntarily submit your contact details.
Disclosure of Information
We do not sell your personal information.
We may disclose your information to trusted third parties where necessary, including:
- Website hosting providers
- IT support providers
- Marketing and analytics providers
- CRM or customer management systems
- Contractors assisting in delivering our services
- Government authorities where required by law
These providers are only permitted to use your information for the services they provide to us.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, misuse, alteration or disclosure.
While we implement industry-standard security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your enquiry.
- Provide our services.
- Meet legal, accounting or regulatory obligations.
- Resolve disputes or enforce agreements.
When no longer required, personal information is securely deleted or de-identified where practical.
Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or out of date.
To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or website functionality.
Any updates will be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to request access to your personal information, please contact Weather World using the contact details available on our website: